Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund or replace. However, shipping cost is not reimbursable. Buyer shall be responsible for any charges in shipping. Bikempire96 Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund or replace within 7days +- after the confirmation. Product return/exchange is not allowed for international purchases


Please return your purchase to the following address:
Bikempire96 Sdn Bhd
No.47, Jalan 18/14, Taman Kanagapuram,
6th Miles Jalan Klang Lama,
46000 Petaling Jaya, Selangor, Malaysia

Please contact us at bikempire96online@gmail.com if you have any questions or doubts.